If for any reason you are unsatisfied with your product, please get in touch with us at info@threesistersbake.co.uk and we will do our best to rectify the issue as soon as possible. In the instance that you are unhappy with product quality, please send a photograph demonstrating the issue and we will either offer to issue a replacement product or a full refund. We do not require baked goods to be retuned in most cases.

The timeframe for reporting product quality issues should be within 1-3 days of receipt of product depending on stated shelf life of product.

For non baked goods, please contact us to arrange a return at info@threesistersbake.co.uk